Had one hard drive fail. It was a WD ST3250310AS. I replaced both old discs with WD ST3250310CS discs. Now, I get iaStor timeout errors in Win 2003 (event 9) right after the SQL server does a database backup (~20GB). Sometimes the PC locks up upon completion of the backup. Do I have bad discs? Do I need to upgrade software/driver for the controller? Below is the error event and the report from the Intel Matrix Storage Console. Thanks.
ERROR (follows the backup every time)
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| Event Type: | Information | |
| Event Source: | SQLISPackage | |
| Event Category: | None | |
| Event ID: | 12288 | |
| Date: | 2/18/2015 | |
| Time: | 4:00:05 AM | |
| User: | NT AUTHORITY\SYSTEM | |
| Computer: | DATABASESERVER |
Description:
Package "Backup to Local Drive - Daily Mon-Sat" started.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
--------------------------------------------------------
| Event Type: | Information | |
| Event Source: | MSSQLSERVER | |
| Event Category: | (6) | |
| Event ID: | 18264 | |
| Date: | 2/18/2015 | |
| Time: | 4:14:17 AM | |
| User: | NT AUTHORITY\SYSTEM | |
| Computer: | DATABASESERVER |
Description:
Database backed up. Database: SODatabase, creation date(time): 2009/02/19(14:30:51), pages dumped: 2519707, first LSN: 2061251:197:132, last LSN: 2061251:478:1, number of dump devices: 1, device information: (FILE=1, TYPE=DISK: {'C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Backup\SODatabase\SODatabase_backup_201502180400.bak'}). This is an informational message only. No user action is required.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 58 47 00 00 0a 00 00 00 XG......
0008: 0f 00 00 00 44 00 41 00 ....D.A.
0010: 54 00 41 00 42 00 41 00 T.A.B.A.
0018: 53 00 45 00 53 00 45 00 S.E.S.E.
0020: 52 00 56 00 45 00 52 00 R.V.E.R.
0028: 00 00 07 00 00 00 6d 00 ......m.
0030: 61 00 73 00 74 00 65 00 a.s.t.e.
0038: 72 00 00 00 r...
------------------------------------------------------
| Event Type: | Error | |
| Event Source: | iaStor | |
| Event Category: | None | |
| Event ID: | 9 | |
| Date: | 2/18/2015 | |
| Time: | 4:17:57 AM | |
| User: | N/A | |
| Computer: | DATABASESERVER |
Description:
The device, \Device\Ide\iaStor0, did not respond within the timeout period.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 05 00 01 00 6a 00 ......j.
0008: 00 00 00 00 09 00 04 c0 .......À
0010: 01 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 02 .....
REPORT
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System Information
Kit Installed: 6.2.1.1002
Kit Install History: 6.2.1.1002
Shell Version: 6.2.1.1002
OS Name: Microsoft(R) Windows(R) Server 2003 for Small Business Server
OS Version: 5.2.3790 Service Pack 2 Build 3790
System Name: DATABASESERVER
System Manufacturer: Intel
System Model: S3000AH
Processor: Intel(R) Core(TM)2 CPU 6320 @ 1.86GHz
BIOS Version/Date: Intel Corporation S3000.86B.02.00.0044.071120071047, 07/11/2007
Language: ENU
Intel(R) RAID Technology
Intel RAID Controller: Intel(R) 82801GR/GH SATA RAID Controller
Number of Serial ATA ports: 4
RAID Option ROM Version: 5.6.2.1002
Driver Version: 6.2.1.1002
RAID Plug-In Version: 6.2.1.1002
Language Resource Version of the RAID Plug-In: 6.2.1.1002
Create Volume Wizard Version: 6.2.1.1002
Language Resource Version of the Create Volume Wizard: 6.2.1.1002
Create Volume from Existing Hard Drive Wizard Version: 6.2.1.1002
Language Resource Version of the Create Volume from Existing Hard Drive Wizard: 6.2.1.1002
Modify Volume Wizard Version: 6.2.1.1002
Language Resource Version of the Modify Volume Wizard: 6.2.1.1002
Delete Volume Wizard Version: 6.2.1.1002
Language Resource Version of the Delete Volume Wizard: 6.2.1.1002
ISDI Library Version: 6.2.1.1002
Event Monitor User Notification Tool Version: 6.2.1.1005
Language Resource Version of the Event Monitor User Notification Tool: 6.2.1.1005
Event Monitor Version: 6.2.1.1005
Array_0000
Status: No active migration(s)
Hard Drive Write Cache Enabled: Yes
Size: 465.7 GB
Free Space: 0 GB
Number of Hard Drives: 2
Hard Drive Member 1: ST3250310CS
Hard Drive Member 2: ST3250310CS
Number of Volumes: 1
Volume Member 1: Array0
Array0
Status: Normal
System Volume: Yes
Volume Write-Back Cache Enabled: No
RAID Level: RAID 1 (mirroring)
Size: 232.8 GB
Number of Hard Drives: 2
Hard Drive Member 1: ST3250310CS
Hard Drive Member 2: ST3250310CS
Parent Array: Array_0000
Hard Drive 0
Usage: Array member
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 2
Model: ST3250310CS
Serial Number: 6RYM1R5C
Firmware: 3.ACD
Native Command Queuing Support: Yes
Hard Drive Write Cache Enabled: Yes
Size: 232.8 GB
Number of Volumes: 1
Volume Member 1: Array0
Parent Array: Array_0000
Hard Drive 1
Usage: Array member
Status: Normal
Device Port: 1
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 2
Model: ST3250310CS
Serial Number: 6RYMJA04
Firmware: 3.ACD
Native Command Queuing Support: Yes
Hard Drive Write Cache Enabled: Yes
Size: 232.8 GB
Number of Volumes: 1
Volume Member 1: Array0
Parent Array: Array_0000
Unused Port 0
Device Port: 2
Device Port Location: Internal
Unused Port 1
Device Port: 3
Device Port Location: Internal
