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Unexpected Shutdown

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Hi,

Since 4 months we have a Windows 2016 Server with S1200SP Systemboard running smooth without any problems:

System Information

Remote Management Module key : Installed

Device (BMC) Available :               Yes

BMC FW Build Time :               2017-09-11 15:42:03

BIOS ID :                                           S1200SP.86B.03.01.0026.092720170729

BMC FW Rev :                             1.10.10925

Boot FW Rev :                             1.05

SDR Package Version :               SDR Package 0.26

Mgmt Engine (ME) FW Rev :               04.01.04.054

 

but the last two day we had unexpected Shutdowns, but we have nothing changed (except: Windows Updates!)

 

Windows Eventlog:

BMC:

Memory.dmp:

 

icrosoft (R) Windows Debugger Version 10.0.10586.567 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.

 

Loading Dump File [C:\Temp\MEMORY.DMP]

Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

 

************* Symbol Path validation summary **************

Response                         Time (ms)     Location

Deferred                                       srv*https://msdl.microsoft.com/download/symbols

Symbol search path is: srv*https://msdl.microsoft.com/download/symbols

Executable search path is:

Windows 10 Kernel Version 14393 MP (8 procs) Free x64

Product: LanManNt, suite: TerminalServer SingleUserTS

Built by: 14393.2007.amd64fre.rs1_release.171231-1800

Machine Name:

Kernel base = 0xfffff802`18007000 PsLoadedModuleList = 0xfffff802`1830f1a0

Debug session time: Tue Feb 13 10:03:59.159 2018 (UTC + 1:00)

System Uptime: 0 days 18:18:50.499

Loading Kernel Symbols

...............................................................

................................................................

.................

Loading User Symbols

Loading unloaded module list

.............

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 80, {4f4454, 0, 0, 0}

Probably caused by : intelppm.sys ( intelppm!MWaitIdle+18 )

Followup:     MachineOwner

---------

3: kd> !analyze -v

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

NMI_HARDWARE_FAILURE (80)

This is typically due to a hardware malfunction.  The hardware supplier should

be called.

Arguments:

Arg1: 00000000004f4454

Arg2: 0000000000000000

Arg3: 0000000000000000

Arg4: 0000000000000000

 

Debugging Details:

------------------

DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING:  14393.2007.amd64fre.rs1_release.171231-1800

SYSTEM_MANUFACTURER:  Intel Corporation

SYSTEM_PRODUCT_NAME:  S1200SP

SYSTEM_SKU:  SKU Number

SYSTEM_VERSION:  ....................

BIOS_VENDOR:  Intel Corporation

BIOS_VERSION:  S1200SP.86B.03.01.0026.092720170729

BIOS_DATE:  09/27/2017

BASEBOARD_MANUFACTURER:  Intel Corporation

BASEBOARD_PRODUCT:  S1200SP

BASEBOARD_VERSION:  H57534-250

DUMP_TYPE:  1

BUGCHECK_P1: 4f4454

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

CPU_COUNT: 8

CPU_MHZ: e10

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: BA'00000000 (cache) BA'00000000 (init)

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x80

PROCESS_NAME:  System

CURRENT_IRQL:  f

ANALYSIS_SESSION_HOST:  xx

ANALYSIS_SESSION_TIME:  02-13-2018 16:25:58.0583

ANALYSIS_VERSION: 10.0.10586.567 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8021885f23e to fffff802181626e0

 

 

STACK_TEXT:

ffff8580`5dccee08 fffff802`1885f23e : 00000000`00000080 00000000`004f4454 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx

ffff8580`5dccee10 fffff802`18236b7c : ffffab8d`fc48b968 fffff802`18876a70 fffff802`18876a70 00000000`00000001 : hal!HalBugCheckSystem+0x7e

ffff8580`5dccee50 fffff802`1886020e : fffff802`000006c0 fffff802`183c563c ffff8580`5dccef30 fffff802`180817f8 : nt!WheaReportHwError+0x258

ffff8580`5dcceeb0 fffff802`1808111a : ffff8580`5dcc1180 00000000`00000000 00000035`f7981a91 fffff802`180815c8 : hal!HalHandleNMI+0xfe

ffff8580`5dcceee0 fffff802`1816df02 : ffff8580`5dcc1180 ffff8580`5dccf0f0 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0x106

ffff8580`5dccef30 fffff802`1816dcc2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxNmiInterrupt+0x82

ffff8580`5dccf070 fffff804`b3f51348 : fffff804`b3f51320 ffffab8d`fc8783d0 ffffab8d`fc4128d0 0000d7e0`07c7bf8c : nt!KiNmiInterrupt+0x482

ffff8580`5dcf27d8 fffff804`b3f51320 : ffffab8d`fc8783d0 ffffab8d`fc4128d0 0000d7e0`07c7bf8c 00000000`00000000 : intelppm!MWaitIdle+0x18

ffff8580`5dcf27e0 fffff802`1805d71c : 00000000`00000000 0000d7e0`0000001b 00000035`f7981a91 00000000`00000020 : intelppm!AcpiCStateIdleExecute+0x20

ffff8580`5dcf2810 fffff802`1805c8ca : fffff802`1805b150 00406299`00406299 fffff802`18007000 00406299`00406299 : nt!PpmIdleExecuteTransition+0xc9c

ffff8580`5dcf2a80 fffff802`18165ebc : 00000000`00000000 ffff8580`5dcc1180 ffff8580`5dccf200 ffffab8d`fed4c080 : nt!PoIdle+0x33a

ffff8580`5dcf2be0 00000000`00000000 : ffff8580`5dcf3000 ffff8580`5dcec000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c

 

 

STACK_COMMAND:  kb

THREAD_SHA1_HASH_MOD_FUNC:  de588e0752e3f5f3e9b60d5dc1178386861b718c

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  971c378bba6c1258bb583b5a27c253ba725bd373

THREAD_SHA1_HASH_MOD:  660bcac133d31e5273140ad75d80b5b0294f8e45

 

 

FOLLOWUP_IP:

intelppm!MWaitIdle+18

fffff804`b3f51348 c3              ret

 

 

FAULT_INSTR_CODE:  ccccccc3

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  intelppm!MWaitIdle+18

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: intelppm

IMAGE_NAME:  intelppm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  578997a3

BUCKET_ID_FUNC_OFFSET:  18

FAILURE_BUCKET_ID:  0x80_intelppm!MWaitIdle

BUCKET_ID:  0x80_intelppm!MWaitIdle

PRIMARY_PROBLEM_CLASS:  0x80_intelppm!MWaitIdle

TARGET_TIME:  2018-02-13T09:03:59.000Z

OSBUILD:  14393

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  2

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 LanManNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-01-01 05:38:03

BUILDDATESTAMP_STR:  171231-1800

BUILDLAB_STR:  rs1_release

BUILDOSVER_STR:  10.0.14393.2007.amd64fre.rs1_release.171231-1800

ANALYSIS_SESSION_ELAPSED_TIME: b1e

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x80_intelppm!mwaitidle

FAILURE_ID_HASH:  {4d921e65-7fcd-f5e4-043a-b02bdcd10b07}

Followup:     MachineOwner

---------

 

Any Ideas? Thanks in advance.


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