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S3420GPLC-based system does not recognize size of Seagate ST4000NM0033 4 TB disk correctly

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Hi,

 

today I got my brand new ST4000NM0033 Constellation ES.3 4TB drive.

 

I plugged it into my server (Intel S3420GPLC motherboard, onboard SATA controller) and - bad surprise - I saw a size of only 1801 GB (BIOS level) and 1678 GB (Windows Server 2008 R2 level).

Switching between MBR and GPT modes in Windows did not make any differences.

 

Intel claims it should support drives larger than 2 TB (see http://www.intel.com/support/motherboards/server/sb/CS-032920.htm).

 

So I plugged it into my IcyBox and hooked it up to my PC (Win 7 x64) by means of USB 2.0. Same story - only 1678 GB are recognized.

 

Then, I used the same IcyBox and connected it to the same PC by means of e-SATA. And what a surprise - it was properly recognized at 3726 GB, and I created and formated a partition of this size.

 

Finally, I plugged it back into my S3420GPLC Server. The ServerManager GUI tool now Claims 3726 GB, but diskpart stays at 1678 GB.

 

Now the 300€ question (that's about what I paid for the disk):

how do I get my server to recognize the full capacity consistently? How much data can I actually put on it?

 

Any help would greatly be appreciated!

Thanks a lot,

Tom


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