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iMR 3008 ROC drops new ST300MP0006 SAS disks on board S2600CW2SR

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Hi All,

 

We have a problem with iMR 3008 ROC Integrated HW RAID controller on board S2600CW2SR. We need to replace failed SAS disk to the new one. After inserting new SEAGATE ST300MP0006 disk into the HOT-swap drive cage the rebuild finish successful but 2-3 days later the RAID controller drop this disk. We have tried it more times (take firmware state offline and rebuild again) but same result (it is working only 2-3 days). We have tried another NEW disk as well (same type) but same result. We have set speed limit to 6Gb/sec but same. It seems there is a firmware problem on this LSI HW Raid controller.

 

This is a live system we need to fix it. What can we do now? Do you have any suggest?

 

I have attached the Events Log and Term Log from the LSI card.

 

The new SAS disk type:

Vendor: SEAGATE

Product: ST300MP0006

Revision: N003

Compliance: SPC-4

Rotation Rate: 15052 rpm

Form Factor: 2.5 inches

 

Baseboard:

S2600CW2SR

 

Chassis:

P4304XXMFEN2 (Intel Server Chassis P4304XXMFEN2, Single)

 

Hot-swap Drive Cage Kit:

FUP4X35S3HSDK (3.5in Hot-swap Drive Cage Kit for P4000 Chassis Family FUP4X35S3HSDK, Single)

 

iMR 3008 ROC Hardware RAID card:

Product Name: Intel(R) Integrated RAID RS3YC

FW Package Build: 24.21.0-0012

BIOS Version: 6.36.00.0_4.19.08.00_0x06180200

Ctrl-R Version: 5.19-0600

FW Version: 4.680.01-8248

NVDATA Version: 3.1705.01-0002

Boot Block Version: 3.07.00.00-0003


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